What’s New for 2024

At Excellus BlueCross BlueShield, we’re making employee wellbeing more accessible than ever in 2024.  

It’s all part of our Synchronized Health approach to ensuring a healthier, happier workforce – at work and at home. Because when we do that, everybody benefits. 

Here’s a look at what’s new this year.


Introducing ThriveWell, a digital homebase dedicated to engaging teams in health and wellbeing. Our partnership with Virgin Pulse will give employees the tools to make small everyday changes to their wellbeing that are focused on the area they want to improve the most. They’ll build healthy habits, have fun with friends, and experience the lifelong rewards of better health and wellbeing.


Curated access to Headspace® included with every Large Group Fully Insured plan to help employees build resilience through exercises and meditations for stress relief, focus, productivity, and better sleep.

Virtual Physical Therapy for Musculoskeletal (MSK) Management¹

Members receive virtual access to a holistic team of specialty medical doctors, physical therapists, health coaches, and nutritionists. Virtual physical therapy visits will be covered in full (subject to deductible, where applicable), and included as a telemedicine service.

$0 Outpatient Mental & Behavioral Care

For small group plans beginning in 2024, outpatient mental and behavioral health services, including substance use support, will now be covered in full. This applies to all Non-Standard plans (subject to deductible, where applicable).

To learn more about all the new large group benefits coming for the 2024 year click here.

To learn more about all the new small group benefits coming for the 2024 year click here.

¹ Pending final contract between the parties

Virgin Pulse is a separate company and offers a digital wellbeing service on behalf of Excellus BCBS.

Headspace is a preferred partner of Virgin Pulse, offering a meditation app to our members. Virgin Pulse is independent of Excellus BCBS.

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