Supporting a Healthier Workforce With Care Management

At Excellus BlueCross BlueShield we understand a strong care management program can make a difference to improve employee health and control long-term costs for your businesses bottom line.

• On average, members engaged in our care management can have a cost avoidance of $5,200+

You’ll Have Our Whole Team Behind Yours Every Step of the Way

 Our team of health care professionals are available to all members, meeting them where they are in their health journey. As a locally based team, we understand the needs of Western New York employers and employees alike. We work in partnership with you to support your workforce and make health plan administration easier, allowing our team to help bridge members with providers, assist in scheduling, and advocate for members with their health care team when needed.

Meet the Care Management Team:

• Registered Nurses
• Certified Diabetes Care and Education Specialists
• Registered Dietitians
• Licensed Social Workers
• Pharmacists
• Physical Therapists

Our care management team supports employers of all sizes by helping employees and their families stay informed, engaged, and confident in their care.

Care managers can help your employees:

• Understand their care plans, coordinate services, and connect with the programs already included in their health benefits
• Identify and remove barriers like cost concerns, access challenges, or care plan
• Help employees follow through on recommended care and avoid unnecessary complications
• Assist in managing complex or chronic conditions including; Diabetes, Chronic Kidney Disease, Oncology, Behavioral Health and High Cost Claimants

No Matter What Your Employees Need, We Have the Team to Help

The impact of a care management team is clear, healthier employees, better use of benefits, and reduced healthcare costs over time. Preventive care and improved condition management can lead to fewer high-cost claims and a more productive workforce.

Ways We Care:

• Connecting your employees to the support they need – Our Care Management team works with health care experts for your team to receive care that’s built just for them.  
• Specialized care for chronic conditions – We find the hurdles stopping your employees from reaching their health goals and where they want to be in their health journey.  
• Providing personal support to get through complex conditions – Our dedicated High Cost Claimant team intervenes proactively with earlier identification to ensure your employees are receiving the right care at the right time and in the right setting, helping to improve outcomes and mitigate costs.
  • Fewer costly hospital admissions
    • 65% decrease in preventable inpatient admissions
    • 52% decrease in inpatient admissions

Let’s talk about how our care management program can support your employees, improve outcomes, and help manage healthcare costs.

Learn more about how our partnership can support your business.