Supporting a healthier workforce with care management

At Excellus BlueCross BlueShield, we understand a comprehensive care management program can make a meaningful difference in improving employee health while helping businesses manage long-term health care costs. 

On average, employers can save $5,200 per employee engaged with our care management program. Excellus BCBS helps your team get the right care at the right time. You’ll have our whole team behind yours every step of the way. 

Our team of health care professionals is available to all employees, meeting them where they are in their health journey. We work in partnership with you to support your workforce and make health plan administration easier. This allows our team to help bridge individuals with providers, assist in scheduling, and advocate for individuals with their health care team when needed.

Care management team: 

• Registered nurses 

• Behavioral health care managers 

• Registered dietitians 

• Social workers 

Our care management team knows the unique needs small businesses face and can help their employees stay informed, engaged, and confident in their care. Our team can help your employees: 

•  Understand their care plans, coordinate services, and connect with the programs already included in their health benefits 

• Identify and remove barriers like cost concerns, access challenges, or planning for care 

• Follow through on recommended care and avoid unnecessary complications 

• Manage complex or chronic conditions including; diabetes, chronic kidney disease, behavioral health and high-cost claimants 

No matter what your employees need, we have the team to help 

The impact of a care management team is clear — healthier employees, better use of benefits, and reduced health care costs over time.  

Ways we care: 

• Connecting your employees to the support they need — our care management team works with health care experts for your team to receive care that’s built just for them  

• Specialized care for chronic conditions — we find the hurdles stopping your employees from reaching their health goals and help them get to where they want to be in their health journey   

• Providing personal support to get through complex conditions — our dedicated high-cost claimant team intervenes proactively with earlier identification to ensure your employees are receiving the right care at the right time and in the right setting, helping to improve outcomes and mitigate costs  

• Fewer costly hospital admissions: 65% decrease in preventable inpatient admissions and 52% decrease in inpatient admissions 

Check out our care management toolkit that provides a comprehensive set of resources on our various programs and how they can support you and your employees. In addition to our value story and employee marketing materials, you’ll have access to ready-to-send emails and social graphics to help promote your wellbeing initiatives.  

Learn more about how our partnership can support your business.